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3 results found
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1 vote
Although support for Type 1 fonts has ended, we have not removed any fonts from our service. Many of the fonts on your list are already included in the Adobe Fonts library as part of your Creative Cloud subscription.
If you are looking to replace Type 1 fonts that are not offered in our library, we recommend reaching out to the foundry or their reseller. Further details and recommendations can be found in our help article.
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Doug Millhoff
commented
Two-month struggle just to get this wish-list uploaded
Uservoice does not accept text or allow to post in requests or comments or accept high-resolution JPG or PNG, took tech supervisor an hour to process a simple .rtf text file into a form that uservoice would accept.
Took two months of customer service not listening or understanding and looping me back to dysfunctional uservoice and their own dysfunctional service.
VERY frustrating when technical support appears to be less knowledgable than yourself and distinct impression is you are speaking to a call center with no training in or working knowledge, working from script they may or may not understand.
Responses usually demonstrate they do not understand or simply do not listen. Goes in circles, problem is systemic.
Previous (unscheduled) call-back tried to walk me through posting my list in InDesign uservoice under "bugs", and couldn't answer when I asked WHY??? Had to schedule a follow-up for his unscheduled, misdirected follow-up.
ARRRRRGH!
An error occurred while saving the comment Doug Millhoff
commented
Wish list for the open type fonts in adobe
Doug Millhoff
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2 votes
An error occurred while saving the comment Doug Millhoff
commented
RECENT DROP OF SUPPORT FOR TYPE 1 (FORMERLY "GOLD-STANDARD") AND DROPPING OF "NEED-TO-HAVE" STUFF LIKE TIMES AND HELVETICA FAMILIES HAVE PROMPTED THIS.
SOME FONTS HAVE BEEN DROPPED/REMOVED; SOME ARE CONSPICUOUS "GAPS" IN CRITICAL NEED-TO-HAVE FONTS/FAMILIES; SOME ARE THINGS THAT WOULD BE REALLY NICE TO HAVE (REQUESTS); AND SOME ARE STUFF YOU MAY HAVE ALREADY ADDED.
PLEASE FILL THE GAPS.
Doug Millhoff
shared this idea
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2 votes
An error occurred while saving the comment Doug Millhoff
commented
With 26 million users, I expect that there are a good 10 M that could also use this list, and am VERY skeptical of Adobe's claim that I am first to ask for this.
Should be a straightforward process with a script to text document, if I can get Adobe tech support to listen, understand, and support its long-term customers.
Doug Millhoff
shared this idea
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IS ADOBE ENDEAVORING TO BE PROACTIVELY UNHELPFUL???
I suppose it's too much for Adove to understand the concept of a 'wish-list' after it took a two-month struggle to get functional customer support just to post it, much less discuss.
YES, some fonts have definitely been removed over the many years Adobe has had a font collection. Licensing issues that need to get resolved for reliable font availability.
AND there are may "holes" and "gaps" that need to be filled. Helvetica and Times, etc.
AND some families need to get fleshed-out.
AND some you may already have.
IT'S A "WISH-LIST"!