3 results found

1. When you do stabilizing updates, quit screwing with the fonts, which I have to reset all the time!

   Everytime you do a bug fix with "stabilization" you mess up how fonts work. I always use a specific font, optical, size, and spacing. Now I have to reset it every dang time I click another tool. Stop messing with the font box. it is so annoying and time consuming. I spend hours a day on Photoshop! Thanks

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   received  ·  1 comment  ·  03. Managing fonts  ·  Delete…  ·  Admin →

2. Clarity about font licensing & educating support staff

   The licensing information for fonts is extremely minimal and confusing. I was using this font on a website, because according to Adobe it is cleared for "website publishing". . . But I still received an email from the font foundry that I wasn't legally using the font, and now I have to pay them for a license. I'm still confused as to how I am supposed to "legally" use Adobe fonts on website, and when I called customer service to get a better explanation- they were unable to help me. So my suggestions would be:
   1. Provide much more detailed information on the Adobe fonts site about how to legally use these fonts on websites.
   2. Create a support department for fonts and/ or licensing. The person I spoke with on the phone was very apologetic that he couldn't help me, and that there was no appropriate person/ department for him to forward my call to. Now I am left with no option but to believe that what this font foundry says is true, because I cannot get clear help from Adobe.

   The licensing information for fonts is extremely minimal and confusing. I was using this font on a website, because according to Adobe it is cleared for "website publishing". . . But I still received an email from the font foundry that I wasn't legally using the font, and now I have to pay them for a license. I'm still confused as to how I am supposed to "legally" use Adobe fonts on website, and when I called customer service to get a better explanation- they were unable to help me. So my suggestions would be:
   1. Provide much more detailed… more

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   received  ·  1 comment  ·  03. Managing fonts  ·  Delete…  ·  Admin →

3. List of Adobe subcription fonts for Type 1 substitution team project!

   Multiple team members making substitutions = inconsistency, UNLESS we can create a cross reference of our chosen Type 1 > Open Type substitutions, including what tweaks each person should make to accommodate ensuing changes to line wrap, leading, styles, etc. We can't have one person changing tracking to accommodate a new font, while another sizes the font down. Or chooses a different font...

   I know the list might change, but can we at least download a "current" list of possible choices? Surfing online through our subscription fonts to activate and test is going to be a full-time job for the thousands of packaging art and marketing documents we maintain for hundreds of customers--some of whom are VERY picky. GIVE OUR TEAM A CHECKLIST TO START WITH, AT LEAST.

   Adobe, please don't create this challenge without adequate tools for users. We aren't all just concerned with picking pretty fonts from little packages...

   Multiple team members making substitutions = inconsistency, UNLESS we can create a cross reference of our chosen Type 1 > Open Type substitutions, including what tweaks each person should make to accommodate ensuing changes to line wrap, leading, styles, etc. We can't have one person changing tracking to accommodate a new font, while another sizes the font down. Or chooses a different font...

   I know the list might change, but can we at least download a "current" list of possible choices? Surfing online through our subscription fonts to activate and test is going to be a full-time job for the… more

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   2 comments  ·  03. Managing fonts  ·  Delete…  ·  Admin →
   received  ·  AdminMolly Doane (Assoc. Product Manager, Adobe Type, Adobe - Type (Fonts)) responded

   Thanks for sharing your feedback. I've attached a list of the fonts included in our subscription library as of today. This list will quickly become outdated as we add new fonts all the time, but we hope it gives you a starting point to manage this transition. I'm sorry that we're not able to help further, but I've shared your comments with our product team for consideration.