Settings and activity
3 results found
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2 votes
Hi Rafia – I apologize for the inconvenience! Unfortunately we haven't offered any version of Helvetica as part of our library.
My guess is that the font was installed locally on your computer. I'm sorry we couldn't be more helpful here.
Carly Schultz supported this idea ·
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20 votesunder review ·
AdminMolly Doane (Assoc. Product Manager, Adobe Type, Adobe - Type (Fonts)) responded
Thanks Seth. This makes a lot of sense and I've heard similar feedback through other channels. I'll keep you updated as we start to investigate how improvements can be made.
Carly Schultz supported this idea ·
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6 votes
The key to using Adobe Fonts offline is to 1. Not log out of the Creative Cloud desktop app, and 2. Don't shut down your computer. As long as you remain signed in after losing internet, you should be able to continue working with the fonts.
I know this is not ideal, and I'm sorry to hear you ran into this issue. Our team appreciates your feedback and we hope to improve this experience.
Carly Schultz supported this idea ·