Settings and activity
4 results found
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1 vote
An error occurred while saving the comment -
2 votesAdminSupriya Katiyar (Admin, Adobe - Type (Fonts)) supported this idea ·
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1 vote
An error occurred while saving the comment Hi,
I'm really sorry to hear that you're having an issue. Please follow the instructions in this article to send us the Adobe logs. https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html
Also, it would be helpful if you could give me a detailed description of the steps leading up to the issue. Understanding your workflow will allow us to replicate the situation in-house and identify a solution more effectively.
Warm Regards,
Adobe Fonts Team -
1 vote
An error occurred while saving the comment Thank you for your patience while we addressed the issue you encountered. We are happy to let you know that we have deployed a fix. You should now be able to search for fonts on the fonts.adobe website uses Safari versions 15 and 16.
Please feel free to reach out if you continue to experience any difficulties or have any further questions.
Regards,
Adobe Fonts TeamAn error occurred while saving the comment Thanks for bringing this up in the forum! We're planning to fix this issue in our next release. It seems to be happening on Safari 16 and older versions. In the meantime, you might want to try using Chrome or another browser as a workaround or consider updating to Safari 17 or newer. Sorry for the hassle this has caused!
I'm sorry to hear that you're experiencing issues with French accents not displaying correctly. I appreciate you bringing this to our attention.
I attempted to replicate the issue based on the typical browsing process but could not observe the same problem. To ensure we address your concern effectively, could you please provide us with additional details about the steps you’re taking? This will help us better understand and resolve the issue.
I have also attached a video demonstrating the process I followed. Please watch it and let me know if your steps differ.
Thank you for being so cooperative, and looking forward to your response.
Thanks,
Supriya
Adobe Fonts Team