Settings and activity
7 results found
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2 votes
An error occurred while saving the comment -
2 votes
An error occurred while saving the comment Thanks for reporting this issue and for your detailed observations.
We have addressed the issue, and it has now been shipped.
To see the improvement, please re-publish your webfonts in your Typekit kit. This will ensure the updated metrics are applied across browsers.
We appreciate your patience and commitment to quality. Please don’t hesitate to contact us if you notice anything else!
Thanks,
Adobe Fonts Team -
1 vote
An error occurred while saving the comment Thanks for reporting this issue and for your detailed observations.
The baseline/vertical alignment inconsistencies were due to the font files vertical metrics. We have addressed the issue, and it has now been shipped.
To see the improvement, please re-publish your webfonts in your Typekit kit. This will ensure the updated metrics are applied across browsers.
We appreciate your patience and commitment to quality. Please don’t hesitate to contact us if you notice anything else!
Thanks,
Adobe Fonts Team -
1 vote
An error occurred while saving the comment Hi,
Could you please change your app settings to English? Go to Settings > Type > Show Font Names in English, turn this setting ON, and then restart the app. This might help make the font name appear in English instead of Korean.
Thank You,
Supriya
Adobe Fonts Team -
1 vote
An error occurred while saving the comment Hi,
Adobe Fonts and other font providers have specific licensing terms. You can read more about font licensing here: https://helpx.adobe.com/fonts/using/font-licensing.html
If you have any specific questions or need further assistance, please let us know.
Thank you,
Supriya
Adobe Fonts Team -
2 votes
An error occurred while saving the comment Hi Erin,
I'm sorry you're experiencing difficulties downloading fonts from our website. It would be extremely helpful if you could collect and send us network logs. Here are the steps to do so:
1. Open your browser’s developer tools: You can usually open this by pressing Ctrl+Shift+I on Windows or Cmd+Option+I on macOS. Alternatively, you can right-click on the webpage and select "Inspect" or "Inspect Element".
2. Navigate to the 'Network' tab. This tab records your browser's network activity.
3. Try downloading a font: While the network tab is open and recording, attempt to download a font. This action will capture the network requests made during the download attempt.
4. Right-click in the network tab and select 'Save all as HAR with content': This will save a HAR file containing the network logs.
5. Attach the HAR file to your reply: This file will help us analyze what might be going wrong.Thank you for being so cooperative. I look forward to your response so we can resolve this issue quickly!
Thank You,
Supriya
Adobe Fonts Team -
3 votes
AdminSupriya Katiyar
(Admin, Adobe - Type (Fonts))
supported this idea
·
Thanks for reporting this issue and for your detailed observations.
We have addressed the issue, and it has now been shipped.
To see the improvement, please re-publish your webfonts in your Typekit kit. This will ensure the updated metrics are applied across browsers.
We appreciate your patience and commitment to quality. Please don’t hesitate to contact us if you notice anything else!
Thanks,
Adobe Fonts Team