DeLittle Chromatic is not fully available offline
DeLittle Chromatic, when downloaded, only has one variant (out of three) available offline. I just finished a 1 1/2 hour support chat session which ended with the support tech telling me that he discovered that this font only has all three variants available when using online apps, despite the Creative Cloud app saying that they were available and ready to use in offline apps.
The rep said: "I understand no issue the thing is I am also getting the same error when I Add this font in my creative cloud so i am checking if this is about the font issue with font itself or not"
"Thank you for the confirmation. I’ve just received the same information from the font team as well. I’m sorry for the inconvenience, but it appears that the only available variant is the outline, not the regular or inlay. I appreciate your understanding on this."
"I’ve already raised the issue with the font teams, and we will definitely reach out to the font maker to ask them to add the correct information. I sincerely apologize for the inconvenience caused, and I completely understand your frustration."
I'm just following up here, to request that the font be made fully available, or at the very least, that it be clearly noted on that font's page that it is not available offline.
I am attaching a screenshot of Creative Cloud, showing the fonts ostensibly being available, while -- according to Adobe support -- they are not.
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Hi Lincoln - this issue has been filed with the development team, who will be investigating this.
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Lincoln Theatre commented
I tested it on MS Word, Adobe Acrobat, and Adobe Photoshop, as did the Adobe support guy I talked to. The font did not show up on any of them, but it did show up on Photoshop-for-web.
I just checked it again -- same issue.
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Hi Lincoln - what application is showing this issue? I tested on MS Word and all three variants show up.