Fix Adobe fonts. Maybe make it so that when I activate a font it is actually activated. That would be nice.
Hightower font issues.
I installed the font at fonts.abobe.com - it was supposedly available in the Creative Cloud app. It was not in the app. It was not in Illustrator. I restarted Creative Cloud and Illustrator - no joy. I added/removed multiple times before it was available - sometimes removing the family would only remove one of the 2 fonts.
This is for a minor text change in a production job. I cannot afford to spend 20 minutes getting your fonts to work in order to make a 5 second text change. This is not an isolated case.
I am the prepress manager at a label and packaging printer; I have been using Adobe apps for over 20 years. I have been using fonts through Creative Cloud for several years with no issues - until recently. Please fix this.
Kathleen Gonzales
shared this idea
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Kathleen Gonzales
commented
font shows as active in fonts.adobe.com, not showing in illustrator. I quit Illustrator and restarted - no joy.
Illustrator 28.7.1 with Esko Deskpack 24.07 Plugins and Connect Fonts 26.0.0
If I disable Connect Fonts plugin the problem is NOT resolved. -
Kathleen Gonzales
commented
still not working...
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Kathleen Gonzales
commented
It is literally happening right now with Brother1816Printed-Medium. I choose resolve missing fonts, click on the Activate Fonts button, then... nothing.
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Hi Kathleen,
Does this issue still persist? We have not been able to reproduce it with Illustrator v29 and the Hightower font family. If this issue still persists, please send us a screenshot of the issue on Illustrator.
