Hightower font issues.
I installed the font at fonts.abobe.com - it was supposedly available in the Creative Cloud app. It was not in the app. It was not in Illustrator. I restarted Creative Cloud and Illustrator - no joy. I added/removed multiple times before it was available - sometimes removing the family would only remove one of the 2 fonts.
This is for a minor text change in a production job. I cannot afford to spend 20 minutes getting your fonts to work in order to make a 5 second text change. This is not an isolated case.
I am the prepress manager at a label and packaging printer; I have been using Adobe apps for over 20 years. I have been using fonts through Creative Cloud for several years with no issues - until recently. Please fix this.